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Posted

In recent days I made a withdrawal for the amount of 79.396  eos which I sent to my bybite wallet for which I entered the wrong memo, the support team of bybite helped me recover them and they were sent or returned back to the sender wallet the BC wallet, so I contacted BC support to have those eos credited to my account and to this day they have not given me any response only that I get in touch with my wallet that they You can help me but they have already done their job, meaning you are not crediting me with those even though they are already in your account.

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  • 2 years later...
  • Admin
Posted

Our records show that withdrawal order 1791139877879096526 was successfully completed on February 17, 2024, at 10:04:48.

Since the transaction was completed, any further refund or reversal would generally need to be handled by the receiving wallet provider, so our ability to intervene may be limited. However, we’re still willing to help you raise this for further review.Please DM us on X at https://x.com/bcgame_Kkelsey with your UID and relevant details. We’ll do our best to assist you.Thank you for your understanding.

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