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If you still have access to your registered email or phone number and can receive verification codes, you can use the account security options to reset your authenticator and link it again. We’re sorry for the trouble along the way. If you need help completing the verification or resetting 2FA, please contact our customer support team so we can guide you through the steps.

If you still need help accessing your account, please try the account recovery option under “Can’t log in?” on the login page and follow the verification prompts. We’re sorry for the late reply. If you encounter any difficulty, please contact our customer support team so we can review your account status and guide you through the available next steps.

We hope this has since been sorted out. To follow up properly, we’d like to confirm your current account details. We’re sorry for only reaching out here now. If you still need help, please DM us at https://x.com/bcgame_Kkelsey with your UID or registered email. We’ll arrange for someone to review your account and help clarify the withdrawal issue.

We’re sorry your time with BC Game left you disappointed. We want to understand which games or promotional details fell short of your expectations so we can share your feedback with the relevant team and look into your concerns. BC Game Originals also support independent result verification at https://bc.game/help/provably-fair. If you have questions about a game or offer, please contact our customer support team—we’re here to listen and help clarify the details.

We appreciate you sharing your thoughts on withdrawal costs. We’re sorry these have affected your experience, and we understand that fees matter when choosing how to withdraw. We’ll take this feedback into account as we continue working to improve payment options and the overall withdrawal experience. Thank you for helping us understand what matters to you.

We hope this helps make the withdrawal requirements clearer: your deposited amount needs to be wagered at least once (1×) before it can be withdrawn. We’re sorry for any confusion along the way—we understand that being able to access your funds matters. If you’ve already met this requirement and the issue continues, please contact our customer support team. We’ll check the details with you and help clarify what’s needed to move forward.

Our records show that withdrawal order 1791139877879096526 was successfully completed on February 17, 2024, at 10:04:48. Since the transaction was completed, any further refund or reversal would generally need to be handled by the receiving wallet provider, so our ability to intervene may be limited. However, we’re still willing to help you raise this for further review.Please DM us on X at https://x.com/bcgame_Kkelsey with your UID and relevant details. We’ll do our best to assist you.Thank you for your understanding.

We’ve checked your withdrawal and confirmed that the 5,000 PHP from order F-1783647884843123778 was returned to your BC Game account on November 30, 2023, at 07:32:27. Please check your wallet transaction history for the refund record. We’re sorry for the wait and the inconvenience along the way. If you encounter a similar fiat payment issue again, please contact our customer support team promptly so we can check the transaction and help you resolve it.

We appreciate the time you took to compare the price movements and explain your concerns. We’re sorry this affected your confidence in BC Game. Your observations deserve attention, and we’ll share them with the relevant team as part of our work to improve the feature and make its pricing mechanics clearer. If you still have questions about particular transactions, please contact our customer support team so we can review the details with you.

BC Game doesn’t support third-party betting scripts, and using them can lead to account restrictions. Please don’t borrow money or promise returns based on a betting strategy.

To clarify for anyone reading this older thread, BC Game does not require an additional deposit proportional to the amount you wish to withdraw. Applicable wagering requirements and promotional conditions are separate from any request to deposit more money to release a withdrawal. We’re sorry the conversation shown here did not make that distinction clear. If this remains unresolved, please contact our customer support team with the relevant details. We’ll arrange a review of the account requirements and previous guidance so you can receive a clear explanation of the next steps.

Sounds like this has been a rough experience, and we’re sorry. Please take a break if playing is getting stressful. If you need any help, feel free to DM https://x.com/bcgame_Kkelsey

Has this been resolved since your post? We’ve checked the five withdrawal orders shown in your screenshots, and all are marked as successful. The payment provider has also supplied the corresponding payment proofs and UTR reference numbers. If the funds still haven’t reached you, please DM the relevant bank transaction records to https://x.com/bcgame_Kkelsey so we can coordinate further checks with the payments team. We’re sorry for the uncertainty and want to help clarify where things stand.

Just a friendly note for anyone considering this: BC Game does not support using scripts to automate gameplay. This may trigger account security checks and could lead to restrictions. We hope this helps avoid unexpected account issues. If you’re unsure whether a particular tool is permitted, please check with our customer support team before using it.

Sorry the experience left you frustrated. BC GAME is a legitimate and compliant platform. If anything else needs attention, please reach out to live support.