I made sure I did not multi account as I know when something like this happened it could be an easy excuse to  ban me. BC did their due diligence and didn’t accuse me of multi, however that still bite me in the ass when they got me on “group gameplay”, the group they refer to are ppl i never met in real life, only chatted in forums and discord channels like EVERYONE here would normally do. By that definition, any of you guys that respond here is my potential groupie, specially if you ever profit.

I have been promoting/paying content producers around the web/stream/youtube to join with me promoting BCgame and get benefits not received anywhere. Isn’t that the point of giving out commissions? So your affiliate “partner” can spend it at their discretion and attract new customers? I would also assume it’s common sense when your promoting something the first place is among groups and ppl you are familiar with, and that’s where I posted my referral link. In a DISCORD channel that I’m member of, some of them joined. Talked about slots, shared strategies, some worked, some didn’t, wasted plenty of $$. Until we came across a strategy that’s actually pretty easy to find on the internet and pretty much the META nowadays in gambling and utilized in almost every major crypto casino. A wagering strategy!! Nothing new, nothing revolutionary, just math.

What I did was simply used everything BCgame offered to its maximum efficiency to win and taught my affiliates. Who doesn’t wanna win. If you say otherwise that you play just to lose then well you are every casino’s prized stallion.

It’s not my problem when I play a game and lose according to the house edge but all the rakeback/reload/deposit/weekly/monthly bonus given back to me ended up yielding over 98-115% of house edge. That’s the casino’s decision and who am I to question it. Bonuses are often offered as a loss leader in a competitive business to make customers switch provider, and I can assure you I made plenty to switch. These stuff you are giving out are not optional, they are given to you. I have no say in the amount of weekly bonus, monthly bonus they will give, I have no say deposit bonus as it is automatically applied. Recharge/reload calculations are not disclosed anywhere. Those are unknown to me and can be changed at any time by them. (Spreadsheet available for math part)

The next part is on hedged betting, apparently that’s disallowed now. So if you do any sort of hedging on BCGame please beware of this clause. No more betting banker/player, no more betting red/black, no more Crash hedging. This is something that wasn’t there before in the terms either.

When casinos, not just BCgame but other bigger, more established ones offer wagering CONTEST, but didn’t previously have established rules on hedging, and I see others use it all the time on a small scale. Then why am I to be punished for using it to win contests. Winning is not guaranteed and thousands of dollars to lose if you fail, that’s gambling to me.

Last but not least, if you run a script which their own platform supports 24/7 then it’s considered irregular gaming and might be banned too, but only if you win. No problem if you lose.

To summarize:

1) You can't play 24/7 only one game (what's considered OK then for regular gaming?)? 2-3-4hour? No 24/7 allowed at all?
2) You can't hedge
3) Anything that can potentially give you an edge with bonus, it's gonna be considered bonus abuse
4) You can't get tips from your affiliate if that makes you profitable
5) Just don’t profit

A MAJOR KICK IN THE TEETH THEY ARE OFFERING DEPOSIT BONUS AGAIN TODAY, PROVIDING THAT ADVANTAGE ONCE AGAIN

If this is how you handle user funds, then you’re putting your entire credibility at risk. I’m not going to sit quietly this time — either credit the ₹9,000 to my account immediately or refund it back to my payment source without further excuses.

I have attached the PhonePe transaction proof showing the successful payment. I expect a proper resolution, not another generic response.

Handle this seriously — this is the second time, and I will not let this go ignored.

Bc game id 99007906

400 bet on plinko whitout any win fuck you and your funny scam robot 

You pigg bastard

Can someone help me please. I have tried to contact live support team, but didn't get satisfied response from team.

tried everything thing with bc.game support but there is no solution

I am escalating this publicly because my ticket has been completely ignored for 14+ days.

Deposit Details:

• Amount: ₹5,000
• Date & Time: 24-Nov-2025, 11:03 AM IST
• UPI Ref No: 392756640722
• Recipient: Sereena Sulthan (sereena88480@iob)
• My Bank: Punjab National Bank (Payment 100% successful)
• Order ID: F-1849648644640825672
• Ticket ID: 9491468 (Still showing Pending)
• Current Status on site: “Under Review – 7-Day Full Manual Credit” → 14 days ho chuke hain, 0 INR credited

Screenshots attached:

1. Paytm/UPI successful payment proof
2. BC.Game deposit page showing “Under Review”

This is clearly not normal.  BC.Game deposits never take 7-14 days for “manual review”.

If this ₹5,000 is not credited to my wallet within the next 24 hours, I will be forced to:

• File official complaint on cybercrime.gov.in
• Report to RBI Ombudsman for UPI fraud

I had deposited USDT on Plasma network in bc.game but it was not credited.

Time: 2026-03-09 20:23:59
Receiving: 55.233757 USDT
Network fee: 0.1 USDT
Network: Plasma (USDTO)
Withdrawal address:
0x8798A811A90cc9954a9aCdaf7D8f29a05f015Df0
TXID:
0xa64f23d0b8544cb77a88211d2904c43457e5129c660f701d88582a97926f4c70

Plasma network -

https://plasmascan.to/tx/0xa64f23d0b8544cb77a88211d2904c43457e5129c660f701d88582a97926f4c70

I have contacted the bc.game live support but they keep asking for order id but it was not generated. I request the team to please look into the issue, the attached screenshot and plasma network and credit the USDT to my account.

My userid is 1046452
Warrior777

Regards

I have been facing a serious issue with a deposit that was successfully paid from my side but has not been credited to my BC.Game account. I have provided every proof possible, yet I have received no resolution or meaningful support.

Deposit Issue Details

BC Game ID: 5160414

Amount: 15000 INR

UTR: 391557750002

Order ID: F-1847495123321369581

TxID: 59968

Date & Time: 31/10/2025, 4:34:08 pm

Status Shown on BC.Game: Canceled

Credited Amount: 0 INR

What Actually Happened

I paid 15000 INR successfully through UPI.

The amount was debited from my bank account.

I have attached:

Bank statement

Payment confirmation screenshots

Video proof of the transaction

After creating a support ticket, it was canceled automatically, with no help provided.

I contacted the merchant, and they confirmed they received the payment, but said I must contact BC.Game support for the credit.

Unfortunately, BC.Game support:

Provides only automated bot replies

Does not offer any human assistance

Does not respond to emails at support@bc.game

Leaves tickets pending for long periods with no action

Why I Am Posting Here

I have exhausted all official support channels:

Live chat only replies with repetitive bot responses

Email support has not responded for a long time

Discord moderators simply redirect users back to the live chat bot

In this case, the system clearly shows a deposit failure, but the amount was successfully received by the merchant, and all proof from my side is genuine and already submitted.

I am requesting a manual review of this transaction, as this is serious and concerns real money lost due to system failure.

Request

Please review my transaction manually and credit the deposit amount to my account, or process a refund if crediting is not possible. All data, screenshots, and video proof can be re-submitted if needed.

I hope this issue can be resolved professionally and promptly.

Thank you.

I deposited my whole funds, 80K but I have been unable to withdraw my funds for 30 days since June 3th

I passed even an Advanced KYC and wagered more than deposit. 

Though contacted to online support team and support team roughly every day, template-like feedbacks are returned towards me. 

I can't get any updates and any reasons why it's under review. In particularly no ETA so I am worried if my whole life savings are lost here. 

Please help me to get back my funds if anyone had ever experienced this issue. 

Dangerous platform. 

I just realised they locked the funds but allowing me play games and losing. Imagine. 

Now they wont allow me chat live support or have access. 

I still got a little fund left in my account i would like to withdraw out. Or you guys wanna finish me totally?

I have sent a request for withdrawal to support@bc.game but nothing yet. 

I hope this wont take time because I am even skeptical about making any deposit since i cannot even withdraw my own funds. Are these guys trying to scam me?

Hello Team,

I am writing to formally report a serious issue regarding both deposit and withdrawal transactions that have not been processed on your platform. Despite raising tickets, there has been no resolution. Kindly review the complete details below and resolve this matter at the earliest.

Deposit Issue

Order ID: 1849387400361053212
Time Submitted: 21/11/2025, 6:26:28 PM
UPI/UTR Number: 295403336428
Amount: ₹2,000
Ticket ID: 9479475

Issue:
The deposit amount has not been credited to my account even after successful payment and confirmation from my bank.

Withdrawal Issue 1

TXID: E2511211342gz749qq
Time: 21/11/2025, 1:42:17 PM
Order ID: F-1849386847046150172
Amount: ₹4,999
Ticket ID: 9485282

Issue:
The withdrawal has been marked as processed but the amount has not been received in my bank account.

Withdrawal Issue 2

TXID: E2511200048gu31oxx
Time: 20/11/2025, 12:44:43 AM
Order ID: F-1849247576272462142
Amount: ₹10,000

Ticket ID: 9479659

Issue:The withdrawal has been marked as processed but the amount has not been received in my bank account.

Request

I request the support team to urgently verify these transactions and provide a resolution. These delays are causing significant inconvenience and raise concerns regarding the platform’s reliability.

Kindly respond at the earliest with a confirmation and expected timeline for resolution.

Thank you.
– Deadpool2006

This is my withdrawal request ( order ID F-1848970809665732561 placed on 16.11.2025, and on 17.11.2025, I got a notification stating that the withdrawal was processed, but I have not received money in my bank account. I have raised the ticket (9469084) and received a message stating that it is being processed as per the confirmation from the merchant. Now it's been I have been following up with customer service without any positive response from them. I have shared the bank statement as well to check.

Also, I made three deposits on 20.11.2025 (F-1849337243113407223, F-1849336369810366236 & F-1849336219806269724), but the amount has not been added to the wallet yet. I have been requesting customer service to look into it and do the needful where as no positive feedback from them. 

Their simple answer is that your ticket is processing. Please wait. No other reply.

The AI chat makes me very upset.

I request you to look into the above matter and do justice for me.