Help / Feedback Latest Questionshttps://forum.test-bs.top/forum/5-help-feedback/Help / Feedback Latest QuestionsenIssue with withdrawalhttps://forum.test-bs.top/topic/14201-issue-with-withdrawal/ I made a Doge withdrawal via bep20 network today 14/04/2023, its been over 2 hours and i haven't received it yet. Please i'll like to know if any one of you has had similar issues and if it was resolved. Support team please look into this issue, the money is needed urgently. Thank you

]]>14201Fri, 14 Apr 2023 09:39:06 +0000Fiat withdraw under maintenancehttps://forum.test-bs.top/topic/17079-fiat-withdraw-under-maintenance/ Hi, does anyone know when will be possible withdraw EUR from players acount? I waiting more than month and still every withdraw methods are under maintenance. Its really unprofessional.

]]>17079Sun, 11 Jan 2026 21:07:27 +0000Missing BLIK Withdrawals — Status “Completed” but Funds Not Receivedhttps://forum.test-bs.top/topic/17487-missing-blik-withdrawals-%E2%80%94-status-%E2%80%9Ccompleted%E2%80%9D-but-funds-not-received/Screenshot_20260526-202146_Chrome.jpg

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]]>17487Tue, 26 May 2026 19:16:39 +0000Missing USDC Withdrawal — Status “Completed” but Funds Not Receivedhttps://forum.test-bs.top/topic/17489-missing-usdc-withdrawal-%E2%80%94-status-%E2%80%9Ccompleted%E2%80%9D-but-funds-not-received/Screenshot 2026-06-03 at 19.00.11.png

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]]>17489Wed, 03 Jun 2026 17:02:23 +0000deposit not processedhttps://forum.test-bs.top/topic/15837-deposit-not-processed/ Hi I deposited yesterday at 5/3/2024 9:57 PM the funds are not showing in my bc game account?

]]>15837Sat, 04 May 2024 13:15:39 +0000Unable to Withdrawal eth after a winhttps://forum.test-bs.top/topic/15432-unable-to-withdrawal-eth-after-a-win/ Hey,

So I transferred close to 1 eth and was gambling and when trying to withdrawal from my account but I am getting a permission denied. 

I have contacted support, I have emailed support email with all the required information but still haven't heard anything back. 

What more do I have to do? 

It is to be noted that I have a total wagering at least 3x my win and probably 10x with my deposit. 

]]>15432Tue, 28 Nov 2023 06:40:11 +0000I was blocked for 24 hours because I won a challenge.https://forum.test-bs.top/topic/15999-i-was-blocked-for-24-hours-because-i-won-a-challenge/ I won the "100x sword 10 winner 3bcd" event organized by @BC_Raikage by submitting my bet ID as 6th. @BC_Raikage congratulated me on completing it. and then forgot to add my id to the list. Even though I warned him, he did not add it and the event, which lasted another 20 minutes, was finally concluded. Even though I told him that my ID number was still not on the list, he did not add it and blocked me from Telegram and Global Chat to suppress his own mistake..

my bet id : https://bc.game/#/sd/122DWZ7OOJBA5J


and i send my bet id chat same time you can check photos. And he immediately congratulated me....... I am adding this as a photo......

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]]>15999Fri, 05 Jul 2024 09:18:54 +0000Inr fiat withdrawal pending over 48 hourshttps://forum.test-bs.top/topic/14693-inr-fiat-withdrawal-pending-over-48-hours/ Inr fiat withdrawal pending for over 48 hours pls help ASAP a lower fiat amount was processed very fast. 

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]]>14693Sat, 01 Jul 2023 05:13:33 +0000Withdrawal deniedhttps://forum.test-bs.top/topic/15360-withdrawal-denied/ I tried withdrawing but it keeps on showing permission denied

]]>15360Thu, 02 Nov 2023 14:02:12 +0000Kyc problemhttps://forum.test-bs.top/topic/16371-kyc-problem/ Plz resolved my problem 

]]>16371Fri, 21 Feb 2025 15:41:25 +0000withdraw failed but coin didnt come back to my accounthttps://forum.test-bs.top/topic/15707-withdraw-failed-but-coin-didnt-come-back-to-my-account/ Ticket ID 5984928. its been 3 days my withdraw fail but coin didnt return back to my account..whats going on..live support always say 24 hours but still taking long time ...

]]>15707Wed, 13 Mar 2024 16:44:08 +0000Subject: Remaining funds withdrawal requesthttps://forum.test-bs.top/topic/16543-subject-remaining-funds-withdrawal-request/ Subject: Remaining funds withdrawal request
1. BCGame Username : Jadevix
2. Registered Email Address Berkant1994@hotmail.com
3. One Deposit Transaction (TXID):9ba3f2bb526ceba552445cde7e5aca5bc21412f2010fdcf355f623d91bbe3af8
4. Commonly used IP Address:65.109.192.102
5. Commonly used device:windows10 chrome13
İdenty  
 
Live support asked me to send you an e-mail to verify. I am waiting for your approval. I shared my information with you. You can also open my withdrawal transactions with identity verification
]]>16543Tue, 03 Jun 2025 03:06:53 +0000Withdrawal blocked without any reasonhttps://forum.test-bs.top/topic/17469-withdrawal-blocked-without-any-reason/ hello,

got some luck and won 200k usd playing blackjack, since then bc.game has been blocking my account for more than 3 days now, they did not give me any reason jus ttold me my account is under review (i do not know even why exactly). they dont give me any updates or any information why. I have no idea when and even if I will be able to get my money. they just dont want to pay winners

Do no play this casino, if you win money they block you to avoid paying you.

 

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]]>17469Mon, 13 Apr 2026 05:45:15 +0000EUR withdrawals don't work, live support neitherhttps://forum.test-bs.top/topic/17128-eur-withdrawals-dont-work-live-support-neither/

paultjepataat

User ID:3831299

I deposited 50€ directly via card, wagered until 253.09€. It's impossible to withdraw. Live support doesn't work.

I emailed support@bc.game and am waiting. If I don't hear from them I am taking this to court.

]]>17128Mon, 23 Feb 2026 18:13:51 +0000Having deposit issuehttps://forum.test-bs.top/topic/16760-having-deposit-issue/

 m facing the deposit issue from last 12-13 days my 4 deposits are missing money was deducted from my account but not credited to bc wallet .. i have submitted all the proof but no response please update as soon as possible … these are the transitions id 
july 2000F-1839154934729103265
8aug 1000…. F-1839876226280911119
9aug 1900…F-1839954827977121039
9july 2000….F-1839962330841961231
31 july…. 8919208
8aug…. 8954840
9aug.. 8962507
9aug…8964162
]]>16760Sun, 10 Aug 2025 03:00:54 +0000My solana deposit is not credited to my accounthttps://forum.test-bs.top/topic/16962-my-solana-deposit-is-not-credited-to-my-account/ Hi Guys,

 

My solana deposit is still not credited to my account. Please help. There is no way to use the chat as well. No email support too.

 

]]>16962Tue, 11 Nov 2025 09:16:39 +0000Withdrawal in EUR not working on my accounthttps://forum.test-bs.top/topic/17397-withdrawal-in-eur-not-working-on-my-account/

Hello,

My withdrawal is not working on BC.Game.

The SEPA withdrawal method shows “Under maintenance”, and I am also unable to convert my balance to crypto, so I currently have no working withdrawal option.

Thank you.

]]>17397Mon, 06 Apr 2026 08:48:39 +0000Deposit not credit even merchant has received payment successfulhttps://forum.test-bs.top/topic/17005-deposit-not-credit-even-merchant-has-received-payment-successful/Screenshot_2025-12-03-20-15-17-559_com.android.chrome.jpg

]]>17005Thu, 04 Dec 2025 02:52:14 +0000My deposit has been stolen by merchant ..Amount 50000https://forum.test-bs.top/topic/17121-my-deposit-has-been-stolen-by-merchant-amount-50000/ I have submitted all required formalities..Screen shot, video recording and statement. 

Still i m struggle for my payment...no compensation issued for delay ...only harassment...please help me

]]>17121Fri, 20 Feb 2026 17:47:00 +0000Withdrawal Permission Offhttps://forum.test-bs.top/topic/14369-withdrawal-permission-off/ Hello all, for like 7 days now I have my withdrawal permission denied and I don't really know what Ive done wrong...I had messaged the support with some data requested but seems it's going to take forever to reply.please BCgames please I need help

]]>14369Mon, 01 May 2023 09:14:39 +0000Withdrawal issuedhttps://forum.test-bs.top/topic/15555-withdrawal-issued/ I forgot putting my account details when using Astro for withdrawing so the money went to the Astros account 😭😭😭 pls how can I get its back

]]>15555Thu, 18 Jan 2024 04:07:00 +0000Deposit amount not receivedhttps://forum.test-bs.top/topic/15971-deposit-amount-not-received/ Screenshot_2024-06-22-10-30-56-584_com.android.chrome.thumb.jpg.15be2ee46d58315a54ddf0cbaee5aeb4.jpgScreenshot_2024-06-22-09-59-32-981_com.android.chrome.thumb.jpg.fc880ae1870aa529668a782d9ca04d23.jpgScreenshot_2024-06-22-10-30-56-584_com.android.chrome.thumb.jpg.15be2ee46d58315a54ddf0cbaee5aeb4.jpg

]]>15971Mon, 24 Jun 2024 11:34:28 +0000Verification issue when I want to with draw anonymity it shows me reivew pendinghttps://forum.test-bs.top/topic/16802-verification-issue-when-i-want-to-with-draw-anonymity-it-shows-me-reivew-pending/  

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1 minute ago, Dream said:

 

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]]>16802Thu, 14 Aug 2025 15:05:20 +0000Inr fiat withdrawal pending over 48 hourshttps://forum.test-bs.top/topic/14692-inr-fiat-withdrawal-pending-over-48-hours/ Inr fiat withdrawal pending for over 48 hours pls help ASAP

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]]>14692Sat, 01 Jul 2023 05:11:02 +0000NZD Balance Trapped - Deposits Accepted, No Withdrawal/Conversion Optionshttps://forum.test-bs.top/topic/16954-nzd-balance-trapped-deposits-accepted-no-withdrawalconversion-options/ Hey team,
 
Deposited NZD via POLi — it's listed as supported on the site/app.
Tried to withdraw: "Stay tuned—something's coming!" (fiat channel unavailable).
Support chat with Erica: Confirmed no NZD withdrawal, no fiat-to-crypto conversion available, no manual processing, no alternatives. Just "wait for updates" with no ETA.
 
This feels like a deposit trap—misleading under NZ Fair Trading Act (accepted funds with no exit path). 
 
Request: Manual convert full balance to SOL ASAP. 
 
Happy to DM UID/docs for quick fix—don't want to escalate publicly elsewhere (Reddit/Trustpilot/X), but will if no resolution here.
 
Thanks—let's sort this fairly.

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]]>16954Tue, 04 Nov 2025 23:02:12 +0000